About Robert Pearman
Robert Pearman is a UK based Small Business Server enthusiast. He has been working within the SMB IT Industry for what feels like forever. Robert likes Piña colada and taking walks in the rain, on occasion he also enjoys writing about Small Business Technology like Windows Server Essentials or more recently writing PowerShell Scripts. If you're in trouble, and you can find him, maybe you can ask him a question.

6 Responses to Quick Fix: Outlook 2013 Unable to Delete Primary Account

  1. An Actual IT Engineer says:

    Delete this bullshit walk through. You are breaking peoples computers

  2. Pounder_Moughmore says:

    This worked for me with no issues.

  3. mathew says:

    There is a better way to do this without editing the registry.
    1. Open Control Panel and launch the Mail/Mail (32-bit) applet
    2. Designate another email account as the Default
    3. Designate another data file as the Default
    4. Close the applet
    5. Launch Outlook
    6. Close Outlook
    7. Open Control Panel and launch the Mail/Mail (32-bit) applet
    8. Remove the email account.

  4. I tried mathew’s solution above with Outlook 2013. It didn’t work. Same error message about removing primary account (even though I designated a different default account). Unfortunately my old and new Exchange accounts are so similar I can’t tell the registry keys apart, so I couldn’t try Robert’s solution.

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